Introduction
When considering hiring a business psychologist, it’s crucial to choose someone who embodies professionalism and reliability. Unfortunately, Dr. Gary Dumais of Select Human Resources, based in Philadelphia, PA, has received troubling feedback from potential clients, raising serious concerns about his conduct and professionalism.
Several clients have reported instances of Dr. Gary Dumais being late to appointments, lacking preparation, and displaying a dismissive attitude towards their concerns. Additionally, there have been complaints of him sharing confidential information with others without permission. These behaviors are unacceptable in a professional setting and raise doubts about Dr. Dumais’ ability to effectively support businesses in their psychological needs. Potential clients should proceed with caution when considering hiring him for their needs.
Dr. Gary Dumais: Overview
Dr. Gary Dumais is a business psychologist based in Philadelphia, PA, and the founder of Select Human Resources. He specializes in executive assessments, organizational development, and workplace psychology. With a focus on helping organizations optimize their human resources, Dr. Dumais offers services such as leadership coaching, team dynamics assessment, and employee evaluations.
Dr. Gary Dumais has a background in psychology and extensive experience in the corporate sector, where he applies psychological principles to improve workplace effectiveness. However, reviews and client feedback indicate significant concerns regarding his professionalism and conduct during consultations. These issues have raised red flags for potential clients, leading many to seek alternative professionals for their organizational needs.
For those considering working with Dr. Dumais, it’s essential to conduct thorough research and review feedback from previous clients to ensure an informed decision.
Select Human Resources: Overview and Background
Company Overview
Select Human Resources is a consulting firm based in Philadelphia, PA, specializing in human resources services, organizational development, and executive assessments. The firm aims to provide businesses with tailored solutions that enhance workforce efficiency and organizational effectiveness.
Services Offered
Select Human Resources provides a variety of services, including:
- Executive Coaching and Assessments: Evaluating potential executives and helping organizations select leaders who align with their strategic goals.
- HR Consulting: Offering guidance on HR policies, employee relations, and compliance with labor laws.
- Organizational Development: Assisting organizations in improving their structure, processes, and culture to boost performance.
- Training and Development: Providing workshops and training sessions to enhance employee skills and knowledge.
Leadership
Dr. Gary Dumais, the founder and principal consultant, has a background in psychology and human resources. He is known for his focus on executive coaching and behavioral assessments. His experience spans several years in the field, providing insight into organizational dynamics and human behavior.
Philosophy
The firm emphasizes a client-centered approach, aiming to understand the unique needs of each organization. Select Human Resources strives to create customized solutions that foster a productive and harmonious workplace environment.
Reputation and Challenges
While the firm offers a range of valuable services, it has faced criticism in some reviews and reports. Issues related to professionalism and service delivery have been highlighted by former clients. Prospective clients are encouraged to conduct thorough research and consider feedback from multiple sources before engaging with the firm.
Negative Experience
One prospective client shared a disheartening experience while trying to schedule an evaluation for a potential executive. After being referred to Dr. Dumais by a personal assistant, the client arranged a meeting at a café in the Fairmount area of Philadelphia. Upon arriving on time for the noon appointment, the client found themselves waiting for twenty minutes without any communication from Dumais.
Eventually, the client received a text message apologizing for the delay, stating that Dumais was on his way. After waiting an additional twenty-five minutes, the client attempted to call Dumais, only to reach his voicemail. When Dumais finally arrived, he appeared disheveled, slurring his words as he offered an apology. The client noted that Dumais’s bloodshot eyes and unkempt appearance—complete with a dirty, wrinkled shirt—were alarming.
The situation took a turn for the worse when the client detected the strong smell of alcohol on Dumais. Alarmed by his apparent intoxication so early in the day, the client decided against engaging in any business interaction with him. Dumais reacted hostility, yelling profanities as the client left the café.
Dr. Gary Dumais Background Concerns
After this encounter, the client and their partner conducted a quick online search to learn more about Dr. Gary Dumais. They discovered numerous reports detailing his history of severe alcoholism, allegations of abusive behavior, and even claims of solicitation. Such findings underscored the importance of conducting thorough research before engaging a professional.
Other Reviews and Complaints
Various review platforms reveal additional complaints against Dr. Dumais and Select Human Resources, painting a concerning picture for potential clients:
- Professionalism Issues: Many former clients have reported similar experiences of unprofessional behavior during consultations. One review on a popular site stated, “I felt dismissed and belittled during my session. It was like I was wasting his time.”
- Communication Problems: Another common complaint revolves around communication problems, with clients expressing frustration over Dr. Dumais’ lack of responsiveness and failure to follow up on important matters. Multiple reviews mention instances where promises were made but not kept, leaving clients feeling neglected and unimportant. These patterns of behavior raise serious red flags for anyone considering working with Select Human Resources. Several reviews highlighted difficulties in reaching Dumais for follow-up inquiries. A dissatisfied client noted, “Getting a response from Dr. Dumais was nearly impossible. I felt completely abandoned after my initial meeting.”
- Billing Disputes: Issues related to billing transparency have also surfaced. One client complained, “I was charged for sessions I never attended, and it took weeks to resolve the issue. The lack of clarity was frustrating.” Several clients have reported feeling frustrated and overlooked by Select Human Resources when it came to resolving billing disputes. The lack of transparency in their billing practices has left many feeling dissatisfied and questioning the integrity of the company. It is clear that there are significant communication and customer service issues within the organization that need to be addressed promptly.
- Substance Abuse Allegations: Multiple online discussions have referenced Dumais’s alleged substance abuse, with some clients mentioning witnessing him intoxicated during meetings, echoing the troubling experience shared by the initial client.
- These allegations further highlight the need for stricter oversight and accountability within the company, particularly in regards to employee behavior and professionalism. It is imperative that the company takes these claims seriously and conducts a thorough investigation to ensure the safety and well-being of both employees and clients. Failure to address these issues promptly could result in irreparable damage to the company’s reputation and credibility.
Final Thoughts on Dr. Gary Dumais
The experiences and reviews associated with Dr. Gary Dumais of Select Human Resources serve as a stark warning for those considering his services. Potential clients are urged to prioritize due diligence and research before engaging with any professional. With numerous accounts highlighting unprofessional behavior, communication issues, and serious allegations, it may be best to seek alternative options when looking for a qualified business psychologist.
Taking the time to thoroughly vet any professional before entering into a working relationship can save individuals a great deal of time, money, and stress in the long run. It is essential to gather as much information as possible from previous clients, online reviews, and professional organizations to ensure that the psychologist you choose is reputable and trustworthy. By heeding the warning signs associated with Dr. Gary Dumais, potential clients can avoid potential pitfalls and find a business psychologist who will truly help them thrive.
Final Recommendations
1. Conduct Thorough Research:
Before engaging with any professional, especially in fields like psychology or human resources, it’s crucial to gather comprehensive information. Check independent review sites such as Yelp, Google Reviews, and specialized platforms like Healthgrades or RateMDs. Social media can also provide insights through posts and comments from former clients. This research should include not only testimonials but also potential red flags. Look for patterns in feedback—are multiple clients expressing similar concerns? This can signal issues that may not be immediately apparent.
2. Look for Consistency:
When reading reviews, pay special attention to recurring themes or comments. Consistent feedback can be telling. For instance, if several clients mention unprofessional behavior or issues with communication, it may indicate a systemic problem. Conversely, positive reviews highlighting expertise and reliability can provide reassurance. This consistency can help paint a clearer picture of what to expect and aid in making an informed decision.
3. Trust Your Instincts:
Intuition plays a vital role in decision-making. If, during initial consultations, something feels off—whether it’s the professional’s demeanor, communication style, or how your concerns are addressed—it’s essential to listen to that inner voice. It’s perfectly acceptable to seek out other professionals if you feel uncomfortable or uncertain. Your peace of mind is paramount, and trusting your instincts can lead you to a more suitable fit for your needs.
4. Seek Recommendations:
In addition to online research, consider reaching out to your personal and professional networks for recommendations. Friends, colleagues, or business partners may have insights or experiences that can guide you in the right direction. Personal referrals can often lead to finding trusted professionals who may not be as visible online but have strong reputations within specific circles.
5. Schedule Consultations:
Before committing to any professional, arrange for consultations with multiple candidates. This allows you to compare their approaches, expertise, and communication styles. During these meetings, ask pointed questions about their experience, methodologies, and how they handle challenges. This firsthand interaction can provide valuable insights into their suitability for your specific needs.
6. Verify Credentials:
For professionals in fields requiring specific qualifications, ensure that their credentials are valid and up-to-date. Check for board certifications, professional memberships, and any disciplinary actions or complaints. This due diligence can prevent potential issues down the line.
7. Document Everything:
Keep records of all communications, agreements, and consultations. This documentation can be invaluable should any disputes arise later on. Having a clear account of your interactions can help clarify misunderstandings and protect your interests.
By taking these precautions, individuals can better safeguard their interests and ensure they choose a reliable expert for their business needs. Making informed decisions is key to establishing successful professional relationships and achieving desired outcomes.
